HVAC System Replacement Process
Although we are passionate about HVAC, we don’t believe anyone is ever truly excited to replace their Charleston, SC, HVAC system. Between figuring out the cost of replacing the HVAC system to determining the best heating and air conditioning system itself, the process can be stressful and confusing for those who don’t know much about heating and air conditioning. We, at AGL Heating and Air, work hard to offer affordable heating and cooling as well as comfort to our customers during this decision-making process. Below, we’ve outlined the process of replacing your Charleston, SC HVAC system because we want you to know what to expect from start to finish.
1. Schedule an HVAC Appointment
We will first schedule a time to come and visit you at your home before your HVAC system installation in Charleston. Our trane comfort specialists want to meet you just as much as you want to meet us. We find this to be an easy first step for encouraging open communications during our process. Once we are at your home, we will check to make sure a new system will fit in the space provided and work with the existing power, as well as checking other installation requirements.
At the end of the appointment, we will provide you with a free quote that outlines all the HVAC replacement options AGL Heating and Air has to offer and answer any questions you may have. It is important to us that you are completely comfortable in making this decision and for that reason, while you are welcome to choose an option during this visit, we will never pressure you to make a decision right away.
2. HVAC System Installation
Once you’ve chosen a system, we’ll schedule a time to install it. No deposit is required at this time for regular system replacements.
On the day of installation, we will call you once we are on the way. Our team of trane comfort specialists will show up to your property and lay down drop cloths in the areas they will be working, then they will begin removing your existing equipment and replacing it with your new AGL heating and air equipment. This process lasts the entire day — we typically start around 8-9 in the morning and finish around 3-5 pm.
3. Learn Your HVAC System
Once we have finished your Charleston HVAC system installation, the technician will show you how to use the thermostat and give you a basic rundown of your new heating and air conditioning system. If you choose a thermostat with a Wi-Fi feature, the technician will also show you how to connect it to your phone for easy remote access.
4. Follow-Up Appointment
Once the installation is complete, we will revisit on a separate day to check the installation of your HVAC system replacement and make sure everything looks good and is running as intended. We will provide you with all your paperwork, HVAC warranty information, and rebate information (if applicable). During this visit, we will provide you with the invoice and you can pay us at this time.
5. Continued HVAC Service
The process does not stop here. A heating and air contractor will return within roughly 6 months after your HVAC system installation to do a follow-up service. This is simply an extra step to make sure everything is still operating properly. This process remains the same whether you are replacing a heat pump, furnace, package heat pump, packaged air conditioner, or mini-split system.
Now that you understand our process of replacing your HVAC, we hope it eases any anxiety you have. We want every customer to be comfortable with their decisions and we want to answer any and all questions to provide that comfort. If you are still not sure about whether or not it is time to replace your HVAC system, please read some of the information below.
Identifying The Issues
If your HVAC system isn’t working, there may be many different factors at play. When the cost of repairing your system surpasses the expense of opting for an HVAC system replacement, it may be more practical to consider the latter.
The first step is to identify the issues. A few common tell-tale signs that your system might need some work are unusual noises, unpleasant smells, increased energy bills, or uncomfortable temperatures. These will usually be the first signs that your system needs some help. If you are experiencing any of these problems, contact us and we will happily come and check your heating and air system or gas furnace.
Is it Time to Replace Your HVAC System?
If you have identified the issues and are still wondering whether you should pay to fix or replace your HVAC system, there may be some factors that can help you decide. If you have had your system for more than 10-15 years, odds are that the process of replacing your HVAC system may be more cost-effective than repairing it. This is not to say that every system needs to be replaced at the 10-year mark. However, if you are already experiencing problems with it, it might be a quality or efficiency issue that will cost you more in repairs over the next few years, and paying to replace it now could save you money in the long run.
If you have safety concerns about your system, it is probably time to replace it. Newer HVAC systems have many more fail-safe designs to protect your home. If your current system seems to be accumulating mold, mildew, or dust, these issues can ruin the air quality in your home. Bad wiring can also become a problem as it is a fire hazard, and a cracked heat exchanger can result in a carbon monoxide leak. If you are experiencing any of these safety concerns then please reach out to us.
Additionally, we are happy to offer our opinion. Our goal at AGL Heating and Air is not to talk you into the process of replacing your HVAC system or rush you into your HVAC system installation— our goal is to establish a relationship with our customers built on trust and experience. We know that this loyalty will turn into a long-term relationship that will benefit us both.