Although we are passionate about HVAC, we definitely do not believe anyone is ever truly excited to replace their HVAC system. The process can be stressful and confusing for those who don’t know much about heating and air conditioning. We at AGL Heating and Air, work hard to offer comfort to our customers during this decision-making process. In this blog, we outline the daily process of replacing your heating and air conditioning system because we want you to know what to expect from start to finish.
We will first schedule a time to come and visit you at your home. We want to meet you just as much as you want to meet us. We find this to be an easy first step for encouraging open communications during our process. Once we are at your home, one of our trained comfort specialists will check to make sure a new system will fit in the space provided. We work with the existing power and check other installation requirements. Afterward, we will provide you with a free quote that outlines all the options available to you and answer any question you may have. It is important to us that you are completely comfortable in making this decision and for that reason, you are welcome to choose an option during this visit but we never pressure you to make a decision right away.
Once you choose which system you want – we, then, schedule a time to install it. At this stage, no money is needed from you yet as no deposit is required for regular system replacements.
On the day of install, we will call you once we are on the way. Our team will show up to your property and lay down drop cloths in the areas they will be working. They will begin to remove your existing equipment and replace it with new equipment. This process lasts the entire day and we typically start around 8-9 in the morning and typically finish by around 3-5 pm.
Once we have finished, the technician will show you how to use the thermostat and give you a basic rundown of the system. If you choose a thermostat with the wifi feature, the technician will also show you how to connect it to your phone.
Once the install is complete, we will revisit on a separate day to check the install and make sure everything looks good and is running as intended. We will provide you with all your paperwork, warranty information, and rebate information (if applicable). During this visit, we will provide you with the invoice and you can pay us at this time.
The process does not stop here. We will return within roughly 6 months to do a follow-up on the install. This is simply an extra step to make sure everything is still operating properly. This process remains the same whether you are replacing a heat pump, furnace, package heat pump, or packaged air conditioner. Additionally, if you have a mini-split system to replace then we follow the same steps.
Now that you understand our process of replacing, we hope it eases any anxiety you have. We want every customer to be comfortable with their decisions and we want to answer any and all questions to provide that comfort. If you are still not sure about whether it is time to replace your HVAC system, please read some of the information below.
Identifying The Issues
If your HVAC system isn’t working, there may be many different factors at play. If it gets to the point where your system is more expensive to repair than it is to replace, it is time to get a new system. The first step is to identify the issues. A few common tell-tale signs that your system might need some work are unusual noises, unpleasant smells, increased energy bills, or uncomfortable temperatures. These will usually be the first signs that your system needs some help. If you are experiencing any of these problems, contact us and we will happily come and check your heating and air system or gas furnace.
Is it Time to Replace Your HVAC System?
If you have identified the issues and are still wondering whether you should pay to fix or replace your HVAC system, there may be some things you can do to sway your opinion. If you have had your system for more than 10-15 years, odds are it may be more cost-effective to replace rather than repair your system. This is not to say that every system needs to be replaced at the 10-year mark. However, if you are already experiencing problems with it, it might be an efficiency issue that will cost you more in repairs over the next few years than paying to replace it.
If you have safety concerns about your system, it is probably time to replace it. Newer HVAC systems have many more fail-safe designs to protect your home. However, if your current system seems to be accumulating mold, mildew, or dust, these issues can ruin the air quality in your home. Bad wiring can also become a problem as it is a fire hazard. Lastly, a cracked heat exchanger can result in a carbon monoxide leak. If you are experiencing any of these safety concerns then please reach out to us.
Additionally, AGL Heating and Air is happy to offer our opinion. Our goal is not to talk you into replacing your Charleston HVAC system, our goal is to establish a relationship with our customers built on trust and experience. We know that this loyalty will turn into a long-term relationship that will benefit us both.